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Payments Intelligence — September-2026

IXOPAY Payments Intelligence​

IXO AI​

Added​

  • Filter KPI aggregates by amount ranges and numerical fields (e.g. fees, chargebacks and transactions), to flexibly explore KPI performance for user-defined transaction pools, now through the IXO AI chat interface
  • Explore Decline Retry behaviour on transaction level, now through the IXO AI chat interface
  • Receive suggested follow-up prompts (up to 3) from IXO AI to dive deeper into payments performance at the click of a button
  • Define scenarios (e.g. routing, 3DS authentication policy and fee-rate changes) and simulate the impact on payments KPIs including sales, authorization rates, chargebacks, fees and declines, now through the IXO Nav chat interface
  • New Community Feature - Create, share and recommend prompts with other Authorized Users through a new prompt library, accessible from the IXO AI interface

Changed​

  • Edit existing Scheduled Analysis directly from an Edit button on the Scheduled Analysis card in the IXO AI panel

Analytics and Platform​

Added​

  • Explore anomalies across multiple dimensions (including BINs, MIDs and PSPs) for Refund Rates, Fee Rates (including sub-type fee rates), Issuer fees, Gateway fees and 3DS rates
  • View anomalous behaviour (detected by IXOPAY Payments Intelligence ML Models) on BIN-level for authorization and fee metrics, in Detected Anomalies
  • View bulk Gateway fees allocated on transaction and purchase level
  • Toggle between built-in light and dark themes to support accessibility on the platform

Changed​

  • Improved the BIN Outliers section of Anomaly Explorer, with tool-tips for table headers
  • Updated KPI definitions in the tool-tips of the Customer KPI section
  • Updated UI for applying dimension-filters on Analytics, Dashboards, Transactions, etc.
  • Updated UI for tables in Analytics, Transactions, etc. for easier column selection, export, search and sharing

PSP and Partner Integrations​

Added​

  • Monitor ingestion health for webhook endpoints of PSP Connections, with a searchable log of API events

Changed​

  • Self-service clean and transform PSP reported data during data mapping in PSP Connections, with only the allowed functions shown for the target data-type
  • Updated UI of Connector Settings

Please note that some of the features mentioned in the release notes may initially be available only within our sandbox environment for testing purposes. These features will be made available in the production environment upon successful testing and approval.