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Pause, Continue, Retry or Cancel Schedules

You can pause, resume, cancel or retry existing schedules using the Actions drop-down in the Schedules Overview.

  1. Navigate to the Schedules Overview
  2. If needed, Filter the Schedule Overview to narrow down your results
  3. Depending on the Schedule Status following Actions are available using the Actions drop-down:
    1. Active: pause or cancel
    2. Paused: continue or cancel
    3. Error: retry or cancel
    4. Cancelled : No Actions are available
tip

Only Active schedules can be paused, only Paused schedules can be continued and only Error schedules can be retried. Continuing or retrying a schedule sets the ContinueDateTime, the new Start Date Time for schedule interval and calculation basis for the next recurring debit (follow-up transaction).