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Tenants

Full version: not available for Starter and Growth clients

If you want to get access to all IXOPAY platform features you need to upgrade your plan. Please contact our Support Team in the IXOPAY Customer Experience Portal for more information.

Sub-Tenant Configuration

Your company or organization is represented using tenants in the IXOPAY platform. You can structure your organization hierarchically using sub-tenants.

tip

Please note that unlike other entities in the IXOPAY platform, (sub-)tenants cannot be archived.

Adding a New Sub-Tenant

To add a new sub-tenant to your setup:

  1. Click + New Tenant in the tenants overview.
  2. Enter the sub-tenant's name, parent tenant, default currency and user password validity.
  3. Click Create Tenant.

The newly created sub-tenant is displayed in the tenants overview where it can be edited further.

Editing a Sub-Tenant

To edit a sub-tenant in your setup:

  1. Click Edit in the tenants overview for the sub-tenant you want to edit.
  2. Make the desired changes in the tenant settings and click Save Tenant.

Available sections are

Tenant Data:

  • Tenant name
  • Parent tenant
  • Default Currency
  • Login Disabled

Settings:

  • User password validity (months)
  • Redirect From Merchant Login to Admin Login (toggle on/off)
  • Mandatory merchant fields
  • Default Layout (Pay-By-Link)
  • Send Confirmation Mail to Customer (Pay-By-Link) (toggle on/off)

Mail Settings

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If you enable the Login Disabled option, all users are prevented from accessing the tenant and any merchants under this tenant. It does not prevent transactions from taking place.

Additional Tenant Editing Options

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Keep in mind that settings (e.g. Mail Settings) are inherited from the parent entity, unless they are overridden.